Originally published February 2020. Updated October 2026.
Ask a marketing team for its goals and you’ll usually get one of two answers. The first is a single word, said with great conviction: “Growth.” The second is a list so long it needs a table of contents, a glossary and its own project manager.
Neither one tells anyone what to do on Tuesday.
Goals are supposed to be the easy part. You decide where you’re going, then you go. But marketing goals have a way of drifting into wishes (“be thought leaders”), activities (“post more on LinkedIn”) or numbers nobody can explain (“30% more engagement,” engagement with what, by whom, and why would the CFO care?).
Add AI to the mix and it gets stranger. Ask a chatbot for marketing goals and you’ll get twelve beautifully formatted ones in four seconds. All of them sound right. None of them know that your sales team is drowning in bad leads from the wrong country.
Good marketing goals are specific to your business, tied to what sales and leadership need, and short enough to remember. The examples below will give you a head start, and the steps after them will help you choose the few that fit.
The two words get used as if they mean the same thing. In practice, it helps to split them.
Goals give direction. Objectives make the direction measurable. In general, teams need one to three goals, each with two or three objectives under it. If that structure sounds familiar, it’s the same idea behind marketing OKRs.
SMART is the oldest checklist in goal setting, and it still works. Each objective should be:
| Letter | Means | Ask Yourself |
|---|---|---|
| S | Specific | Would two people read this and picture the same result? |
| M | Measurable | Is there a number, and do we have a way to track it? |
| A | Achievable | Can this team, with this budget, get there? |
| R | Relevant | Does it connect to what the business needs this year? |
| T | Time-bound | Is there a date? |
Here’s the difference in practice. “Increase conversions” is a wish. “Raise the share of website visitors who fill in the demo form from 0.8% to 1.5% by the end of Q2” is a SMART marketing goal. As a result, anyone can check it, and everyone knows what success looks like.
Still, the one trap with SMART is that it checks the wording, not the choice. A perfectly SMART goal can still be the wrong goal. That’s why the next sections matter.
These are grouped by where they sit on the path from stranger to customer. So pick from the stage where your business has the biggest gap.
Swap in your own numbers. Otherwise, a goal with someone else’s starting point is just a nice sentence.
To show how goals and objectives fit together, here are three goals with their objectives underneath.
| Goal | Objectives |
|---|---|
| Make the website a source of sales conversations | Google clicks from 40 to 140 per four weeks · form fills from 5 to 12 a quarter · 6 calls booked from website leads |
| Become the voice our buyers follow | Newsletter from 150 to 400 subscribers · 39 posts in the quarter · 300 new followers from the target market |
| Give sales better leads, not more leads | Qualified-lead definition agreed by week 4 · 60% of marketing leads accepted by sales · follow-up under 24 hours |
Read the company’s plan for the year, or ask the CEO what has to be true by December. Then pick the part marketing can move. By contrast, goals that start inside marketing (“more content”) tend to stay inside marketing.
Look at each stage: getting found, building the audience, leads, the handoff to sales, revenue. Where do the most good prospects fall out? Set your goals there first. For example, a team with plenty of traffic and no leads needs a conversion goal, not a traffic goal.
One to three goals per quarter. In fact, each one you add takes time and attention from the others. Teams with eight goals don’t have priorities, they have a wish list.
Any goal that depends on sales (follow-up, lead acceptance, calls) needs their yes before the quarter starts. In the end, shared goals are how marketing and sales stop arguing about whose numbers are right. Our guide to MQL vs. SQL helps settle the definitions.
If the tracking doesn’t exist, the first objective is to build it. Our guide to B2B marketing KPIs also lists the numbers worth tracking and where each one comes from.
AI can draft a list of goals in seconds, pull last quarter’s numbers to set realistic starting points, and track progress every week. That’s real help, especially for a small team.
Still, AI doesn’t know what your CEO said in last week’s leadership meeting, which customers are the profitable ones, or that the sales team just lost two people. Choosing the goals is a judgment call about the business, so it stays with a person. Use AI for the research and the tracking, then decide.
Examples of marketing goals include growing clicks from Google from 40 to 140 per four weeks, growing newsletter subscribers from 150 to 400, raising the demo-form conversion rate from 0.8% to 1.5%, booking 6 sales calls from marketing leads in a quarter, and creating $500,000 in pipeline from marketing leads in a year.
A marketing goal is the outcome you want, such as making the website a source of sales conversations. A marketing objective is a specific, measurable step toward that goal, such as growing website form fills from 5 to 12 a quarter.
SMART marketing goals are specific, measurable, achievable, relevant and time-bound. For example, “raise the share of website visitors who fill in the demo form from 0.8% to 1.5% by the end of Q2” is a SMART goal, while “increase conversions” is not.
One to three goals per quarter, each with two or three measurable objectives. More than that spreads the team too thin and makes it hard to say no to work that doesn’t serve the goals.
Start from the sales target, work backward to how many qualified conversations marketing needs to help create, and agree the definition of a qualified lead with sales. Then set shared goals for the handoff, such as follow-up time and the share of leads sales accepts.
“Growth” is a fine word for a mug. It’s a terrible goal.
Three goals, a few numbers under each, and a date. That’s enough for everyone on the team to know what Tuesday is for, and what it isn’t.
The chatbot’s twelve beautifully formatted goals can go in the drawer with the mug.
Want to know whether your team is ready to plan with AI in the loop? The free AI-Readiness Self-Audit shows where you stand.
Want to know where your marketing stands against the market? The AI-Readiness Audit is a short call that looks at your marketing and pinpoints exactly where the gap is — and what it is worth to close first. You leave with a clear picture, even if we never work together.