Why Engineers Should Be Involved in Sales and Marketing

Industrial manufacturing companies typically address highly informed technical and business audiences. Due to the technical nature of their business, an engineer with in-depth knowledge of their products can contribute significantly both to the company’s marketing as well as sales efforts. Using an engineer’s perspective, a company will appear more trustworthy and effective when sales and marketing materials are based on solid technical foundations.

In this article, we’ll showcase the importance of involving an engineer in your marketing & sales processes. We’ll also present practical ways on how to utilize engineers to build trust and establish authority with your audience.

Dive Deeper: The Global Growth Methodology for Industrial Companies

How to Involve Engineers in Sales & Marketing

Content Creationengineer content creation

Technical content is very difficult to compose properly without a solid engineering background. Your audience – being technically versed – will spot errors, out of place information, and beating around the bush, in a heartbeat. These professionals tend to enjoy content that is concise, accurate, and to the point, which requires solid technical know-how.

That’s why for industrial manufacturing companies engaging in inbound marketing, should be involving their engineers in content creation. It is a proven effective way to deliver the type of specialized content required to build trust and resonate with your target audience. This will boost the effectiveness of all marketing materials, from blog posts and website content, to brochure ad copy.

Lead Qualification

Engineers can fully comprehend the technical aspects and details of your products and solutions. This means that they can reliably identify the characteristics of the companies for which your offerings could be a good fit. Engineers provide valuable insight, in setting the right parameters for lead identification and qualification.

Sales & Marketing Strategy

Engineers are not strangers to being involved in company purchasing decisions. This same process transfers to your sales & marketing strategy. Engineers can help with laying down the specifications for potential sales prospects and identifying decision-makers. This way you can address the right people within the right companies, optimizing your marketing efforts and increasing sales leads.

Sales Managementsales and engineer

Once you are in advanced discussions with a lead, the challenge shifts from sales communication to finding the product and service that best fit their needs. Engineers have the technical know-how required to identify the needs of prospect customers, and propose the best solution. For this reason you may even consider turning engineers into sales representatives, providing bonuses for closing clients.

At StepUp we specialize in inbound marketing for industrial manufacturing companies,  always involving specialized engineers and technical writers for all our industrial content. Let’s discuss how we can help you establish trust and authority with your audience, increase sales and prospect conversions.

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Content Marketing Examples for Manufacturers

In the last couple of years, industrial B2B companies are increasingly investing in content marketing. The first step they take is to regularly publish content appealing to their target audience. However, even though this is a logical first step, much more is required to maximize the effects of content marketing for manufacturers.

The biggest challenge is devising a strategic content marketing plan, which can convert good content into sales leads for your company. In this post, we will outline the core principles of an effective content marketing strategy, and 5 prominent examples of content marketing for manufacturers.

The Buyer’s Journey

A core principle of content marketing is serving prospects the right content, at the right time. To achieve this requires an understanding of “the buyer’s journey,” a core inbound marketing concept. It begins at the awareness stage when the customer is getting overall acquainted with your offerings and solutions. Next is the consideration stage when the buyer is considering your solutions or technologies. Finally is the decision stage in which the buyer is seriously deciding whether or not they will proceed with a purchase or cooperation.

Each stage requires a different marketing approach, along with its own type of content. As with most marketing concepts, the three stages follow a “funnel” pattern. Did you know that 97% of your audience is at the awareness stage? Most of your prospects will spend time researching information online before they move to the consideration stage and decision making. And even though the content is proportional to this trend, it is important to have content materials aimed at every stage, in order to result in sales conversions.

Dive Deeper: The Global Growth Methodology for Industrial Companies

5 Content Marketing Examples for Manufacturers

1. Blog Posts

The most common and most important type of content is blog posts. Best published in regular (usually weekly) intervals, blog posts can cover a wide range of concepts and work best for prospects in the awareness stage. A good blog example can be found over at Suzuki’s blog.

2. Product Datasheets

Equally good for both awareness and consideration stages, product datasheets are a basic form of content marketing for manufacturers that summarize the performance and technical characteristics of your product offerings. Erez Technical Textiles marine safety product datasheet is a good example of an informative document that supplies engineers with the required level of technical detail.

Product data sheet website

3. Specialized Guides & Learning Center

A learning center containing specialized guides can bridge the gap between the awareness and consideration stages. This will contain detailed information targeted at a specific issue or product/solution. Take a look at DRTS website for an example of a learning center.

Learning center manufacturer

4. Case Studies & White Papers

Case studies & white papers detail real stories, showcasing your products and offerings in real life applications. These are best suited for the advanced consideration stage, as they instill confidence to interested prospects. They can be published through a learning center or even as a part of the blog, as in this Quasar medical devices case study.

case study

5. Presentations & Demo Videos

Presentations & demo videos are usually targeted at buyers in the decision stage. They are the most visualized type of content, allowing technical companies to showcase their products in an appealing and easy to comprehend way. Here is a good example of a product demo video from Schneider Electric.

Conclusion

It is important to consider the buyer’s journey when building a content plan structure. It will provide a basis to facilitate the outlining of an effective content marketing plan. This way you will serve the proper content to all types of buyers, yielding better results.

Read more about our “Global Growth Methodology” here >>>